Terms of Service

Please read these Terms of Service ("Terms") carefully before using KIVO Wellness ("KIVO", "we", "our", or "us").

1. Acceptance of Terms

By accessing or using KIVO Wellness, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the service.

Your continued use of KIVO constitutes acceptance of any updates to these Terms.

2. Eligibility

You must be at least 13 years of age to use KIVO Wellness.

By using the service, you confirm that you meet this requirement.

3. Use License

Permission is granted to use KIVO Wellness for personal, non-commercial purposes only.

This license does not allow you to:

• Modify, copy, or reproduce the platform or its content
• Use the service for commercial purposes without written permission
• Attempt to reverse engineer, decompile, or extract source code
• Remove copyright, trademark, or proprietary notices
• Use the service in a way that disrupts or harms the platform or others

All rights not expressly granted are reserved by KIVO Wellness.

4. Wellness Disclaimer (Important)

KIVO Wellness provides AI-powered emotional wellness and support services.

• KIVO is not a medical, psychological, or mental health professional
• The service does not provide diagnosis, treatment, or therapy
• Content is provided for support, reflection, and general wellness only

5. User Responsibilities

By using KIVO Wellness, you agree to:

• Provide accurate and truthful information
• Use the service in compliance with applicable laws
• Not use the service for harmful, abusive, or illegal activities
• Not attempt to exploit, manipulate, or misuse the AI system
• Respect the privacy, safety, and rights of others

We reserve the right to suspend or terminate access if these responsibilities are violated.

6. Privacy and Data

Your use of KIVO Wellness is also governed by our Privacy Policy.

By using the service, you consent to the collection and use of information as described in that policy, including the processing of chat conversations by AI systems.

7. Payments and Subscriptions

Some features of KIVO Wellness require payment.

• Payments are processed securely through trusted third-party providers
• We do not store your payment card details
• Subscription fees are non-refundable, except where required by law
• You may cancel your subscription at any time through your account

Access to paid features will continue until the end of the current billing period.

8. Service Availability

We strive to keep KIVO available at all times, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend the service for maintenance, updates, or technical reasons without prior notice.

9. Limitation of Liability

To the maximum extent permitted by law:

KIVO Wellness shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the service — including loss of data, emotional distress, or loss of profits.

Your use of KIVO is at your own discretion and responsibility.

10. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the service after changes means you accept the revised Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at: